Terms of service
Last updated: 12 June 2026
By purchasing products or booking services through Lumen Maris, you accept these Terms and Conditions. Please read them carefully before placing your order.
1. About Lumen Maris
Lumen Maris is a handcrafted devotional rosary brand, made by hand in Dublin, Ireland.
Lumen Maris Proprietor: Patrizia Gonzalez Sky Business Centres 57 Clontarf Road Clontarf West Dublin 3 D03 A7P0
Email: contacto@lumenmaris.com Legal form: Sole Trader (Ireland)
2. What is sold on this website
Lumen Maris sells:
- Handcrafted devotional rosaries and spiritual jewellery.
- Clothing, accessories and homeware.
- Incense, candles, essential oils and aromatic products.
- Digital products (e-books, guides, downloadable content).
- Spiritual consultation services: Spiritual Response Therapy, Reiki, numerology, astrology.
- In-person courses, workshops, events and retreats.
3. Availability and the unique character of each product
Every rosary and handcrafted piece is assembled individually by hand using natural materials. Semi-precious stones and freshwater pearls present natural variations in colour, shape and size. These variations are part of the character of the product and do not constitute defects.
Stock is limited by the nature of the handcrafted work. If a product shows as available at the time of purchase but we are unable to fulfil the order, we will notify you within 48 hours and issue an immediate full refund.
4. Prices and payment
All prices are displayed in euros (EUR), the primary currency of Lumen Maris. The website may show automatic conversion to other currencies (USD, GBP, MXN, ARS and others), but the final charge is always made in EUR at the exchange rate applicable at the time of payment, as determined by your card provider.
We accept payment via Shopify Payments (credit and debit cards) and any additional methods available at checkout (PayPal and others).
Lumen Maris does not charge VAT, as we currently operate below the Irish VAT registration threshold. This will be updated if that threshold is exceeded.
5. Customs duties (orders outside the EU)
For orders dispatched to destinations outside the European Union (United Kingdom, United States, Mexico, Argentina, Canada and elsewhere), prices shown do not include customs duties, import taxes, local VAT or customs fees charged by the destination country. These charges are the sole responsibility of the customer and must be paid to local customs before the parcel can be delivered.
We recommend checking the customs rates in your country before placing an order. Lumen Maris cannot anticipate or cover these costs.
6. Spiritual services — Specific conditions
Spiritual consultation services (SRT, Reiki, numerology, astrology) are delivered online or in person as indicated for each service. By booking:
- You must be 18 or over, or have the written authorisation of a parent or legal guardian.
- The date and time are confirmed by email after booking.
- Cancellations made more than 48 hours in advance: full refund. Less than 48 hours in advance: 50% refund or rescheduling. No-show: no refund.
- Once a service has been delivered, returns are not accepted.
These services are complementary holistic wellbeing experiences and do not replace professional medical, psychological or therapeutic care. Please refer to the Legal Notice for further information.
7. Courses, events and retreats — Specific conditions
For enrolment in in-person courses, workshops, events or retreats:
- Enrolment is confirmed upon receipt of full payment or the deposit indicated for each activity.
- Each activity has its own cancellation and refund policy, which is communicated at the time of enrolment.
- Default general policy: up to 30 days before the activity, full refund. Between 30 and 14 days before, 50% refund. Less than 14 days before, no refund (date change subject to availability).
- Lumen Maris reserves the right to cancel or reschedule an activity for justified reasons. In such cases, we will offer a full refund or a date change, at the participant's choice.
- By enrolling, the participant declares that they are in suitable physical and mental condition to take part and undertakes to disclose any relevant medical circumstances in advance.
- Participation is voluntary and at the participant's own risk. Lumen Maris holds Public Liability Insurance.
8. Digital products — Specific conditions
Digital products (e-books, guides, downloadable content) are delivered by email after payment is confirmed. By purchasing a digital product:
- You receive a personal, non-transferable licence for use.
- You may not redistribute, resell or publish the content without express written authorisation.
- Once the product has been downloaded, returns are not accepted (in accordance with the legal exception set out in Article 16(m) of Directive 2011/83/EU).
9. Intellectual property
All texts, photographs, illustrations, editorial content, digital products, training materials, visual identity and the Lumen Maris brand are the intellectual property of Patrizia Gonzalez. Reproduction, distribution or commercial use of any of these elements is prohibited without express written authorisation.
10. Limitation of liability
Lumen Maris is responsible for the products and services it sells in accordance with applicable law. We are not liable for:
- Indirect, consequential or economic loss.
- Misuse of products by the customer.
- Delays or losses attributable to the carrier or the customs authorities of the destination country.
- Specific outcomes expected from spiritual services (we do not guarantee predictions or therapeutic effects).
Nothing in these terms excludes our liability for damages that cannot be excluded by law.
11. Amendments
We may update these terms. Orders already in progress are governed by the version in effect at the time of purchase. Subsequent orders are governed by the updated version.
12. Applicable law and jurisdiction
These terms are governed by the law of the Republic of Ireland and by the mandatory EU consumer protection legislation applicable to consumers. In the event of a dispute, the competent courts are those of Dublin, unless mandatory consumer protection law provides for a different jurisdiction.
EU consumers may access the Online Dispute Resolution platform at: https://ec.europa.eu/consumers/odr